Privacy Policy

1. Who We Are

D Campbell Roofing is a roofing business based in Falkirk, serving the Central Belt. We are the data controller for the personal information you provide through this website. If you have any questions about this policy, contact us at Dcampbellroofing@yahoo.com or call 07541 412109.

2. Information We Collect

We may collect:

• Contact details you give us via our quote form or by phone/email — name, phone number, email address, and postcode.
• Project details such as the service required, property type, roof size, and timeline, so we can provide an estimate.
• Technical data about your visit (browser type, pages viewed, approximate location) collected through cookies and analytics.

3. How We Use Your Information

• To provide roofing quotes and arrange free site visits.
• To respond to your enquiries and communicate about your project.
• To improve our website and services.
• To meet legal, regulatory, and insurance requirements.

We process this information based on your consent and our legitimate interest in running our business. We do not sell your data to third parties.

4. Cookies

This website uses cookies. Strictly necessary cookies keep the site working and are always on. Analytics cookies (such as Google Analytics) help us understand how visitors use the site so we can improve it. Analytics cookies only load after you accept them via our cookie banner.

You can change your cookie choice at any time by clearing your browser cookies, which will show the banner again.

5. How Long We Keep Your Data

We keep enquiry and quote information for as long as needed to provide our services and for a reasonable period afterwards in case of follow-up questions or warranty/insurance matters. We do not retain personal data for longer than necessary.

6. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate information.
• Ask us to erase your data (subject to legal exceptions).
• Withdraw consent to cookies or marketing at any time.
• Lodge a complaint with the ICO (ico.org.uk).

To exercise any of these rights, email Dcampbellroofing@yahoo.com.

7. Sharing Your Data

We only share your information where necessary — for example with our insurers, suppliers, or sub-contractors involved in your project, or where required by law. We never sell your data.

8. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact David Campbell at Dcampbellroofing@yahoo.com or on 07541 412109.